What is the order processing time?

All orders are processed within 2 business days after receiving your order.

Can I track my order?

All shipments receive a unique order reference number and tracking link. You will also be contacted if they are any delays or issues with delivery of the product.

How much does Shipping cost?

Flat rate shipping is offered for up to 10kg

(for example, 3 x Full Tiles):

Sydney Metropolitan Area – $13.70

Australia Wide Standard Delivery – $19.70

For above 10kg, please contact us directly for a personalised quote.

What method do you use for shipping?

Orders will be shipped via Sendle courier service.

How long will my order take to arrive?

Our team is working hard despatching orders on time, however as with most suppliers, 2022 has brought additional delays around shipping and delivery.

Do you offer In-store pickup?

Please refer to our list of suppliers to check if there is a supplier in your area.